Accessibility

Accessibility Statement

NASERTIC (Navarra de Servicios y Tecnologías, S.A.) is committed to making its website, www.nasertic.es, accessible in accordance with European and Spanish accessibility regulations (such as Royal Decree 1112/2018, UNE-EN 301 549) and WCAG 2.2 Level AA.

In addition to complying with these regulations, this website applies Easy-to-Read criteria (UNE 153101:2018 EX) and Plain Language standards (UNE-ISO 24495-1:2024). All published videos include subtitles, sign language interpretation, and clear audio. Furthermore, in key sections of the website, videos with sign language interpreters have been included.

This accessibility statement has been written in plain language.

 

Content Reviewed

The main sections of this website that have been analyzed are:

 

Current Compliance Status

This website is partially compliant.

It meets 50 out of the 55 accessibility requirements analyzed, representing 90% compliance. This means the website provides functional and understandable navigation for most users. Work is ongoing to ensure that the entire website becomes fully accessible and barrier-free across all devices.

 

Content That Is Not Yet Accessible

Some parts of the website may present difficulties:

  • Non-compliance with UNE-EN 301549:2022 (Accessibility requirements for ICT products and services):
    On small devices in landscape mode (e.g., iPad, tablet), the menu dropdowns do not open correctly (Requirement 9.1.3.4).
  • Due to the background, the visual focus indicator for the “See more” button under the page header does not have sufficient contrast (Requirement 9.1.4.11).
  • Some elements that are visually grouped are not properly grouped for screen readers. Some texts are marked as headings when they are not, or they are headings but do not maintain a correct structural hierarchy (Requirement 9.1.3.1).
  • When increasing text size on screens between 990 and 1200 pixels, the menu (as it does not switch to a hamburger format) hides content from the user (Requirement 9.1.4.4).
  • Downloadable files (PDF and Excel formats) are not accessible. In addition, their labels do not clearly indicate the destination, file format, or whether they open in a new tab.

These issues are currently under review and improvement.

 

Preparation of This Accessibility Statement

This statement was prepared on February 25, 2026.

The method used to ensure quality was an external audit (specialists independent from the company manually reviewed the website).

The statement will be reviewed periodically to reflect the progress made.

 

Communications and Requests for Accessible Information

If you encounter any difficulties accessing content, if something does not work properly, or if you have suggestions for improvement, you can contact us through:

To help us respond more effectively, please indicate:

  • What is the issue? A description of the error you found.
  • Where does it occur? The page or section where you found the problem.
  • What do you need? Indicate whether you require a document or information in an alternative format (such as plain text or an accessible PDF).

 

Your Right to File a Complaint (Enforcement Procedure)

If, after submitting your communication:

  • You disagree with the proposed solution, or
  • 20 days have passed without receiving a response

You may submit a formal complaint for your case to be reviewed. This is the legal procedure to defend your right of access to information. You can do so through: